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Upload your App Store Connect credentials to Tappify

Learn how to securely access and upload your Issuer ID, Key ID, and Private Key from App Store Connect into Tappify, enabling seamless integration with your Apple Developer account.

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How to Access and Upload Your App Store Connect API Keys

This guide will walk you through the steps to find and upload your Issuer ID, Key ID, and Private Key from App Store Connect into our software. These are needed to connect your Apple Developer account to our platform, allowing you to manage your apps seamlessly. Don’t worry—we’ll keep it simple!

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What You’ll Need

  • An Apple Developer account with Admin or App Manager access
  • A web browser to log into App Store Connect
  • About 5-10 minutes of your time
NOTE: If you don’t have Admin or App Manager access, ask your account administrator to generate the keys for you or grant you the necessary permissions.

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Step 1: Log In to App Store Connect

  1. Open your web browser and go to App Store Connect (https://appstoreconnect.apple.com/)
  2. Sign in with your Apple ID tied to your Developer account
  3. If you’re part of multiple teams, select the correct one from the dropdown at the top

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Step 2: Navigate to Users and Access

  1. Once logged in, look at the left sidebar or main dashboard
  2. Click on Users and Access (it might also appear as “People” depending on your view)

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Step 3: Go to the Integrations Tab

  1. In the Users and Access section, find the tabs at the top of the page
  2. Click on the Integrations tab (it might also be labeled “Keys” in some accounts)
WARNING: If you don’t see the Integrations or Keys tab, your account doesn’t have sufficient permissions. Contact your team’s Admin to proceed.

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Step 4: Find Your Issuer ID

  1. On the Integrations page, look near the top for a string labeled Issuer ID
  2. It will look something like this: 57246542-96fe-1a63-e053-0824d011072a
  3. Copy this ID and save it somewhere safe (like a text file or password manager)—you’ll need it later

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Step 5: Generate and Download Your Private Key

  1. On the same Integrations page, scroll down to the App Store Connect API section
  2. Click the ”+” button or Generate API Key button to create a new key
  3. In the popup:
    • Name: Give your key a name (e.g., “My Software Key”). This is just for your reference
    • Access: Select App Manager (or Admin if you need broader access)
  4. Click Generate
  5. Your new key will appear in the list. Next to it, you’ll see:
    • Key ID: A shorter code (e.g., D383SF739). Copy this and save it with your Issuer ID
    • Download API Key: Click this link to download your private key file (it will be a .p8 file, like AuthKey_D383SF739.p8)
  6. Save the .p8 file to your computer
WARNING: You can only download the private key once. Store it in a secure place (like an encrypted folder or USB drive). If you lose it, you’ll need to generate a new key.

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Step 6: Upload to Our Software

Now that you have your Issuer ID, Key ID, and Private Key file, let’s add them to our software:
  1. Open our software and go to the Settings or App Store Connect Integration section
  2. Look for a button like Add App Store Connect API Key or Connect Apple Developer Account and click it
  3. In the form that appears:
    • Issuer ID: Paste the Issuer ID you copied earlier
    • Key ID: Paste the Key ID you copied
    • Private Key: Click Upload or Browse, then select the .p8 file you downloaded
  4. Click Save or Submit
SUCCESS: You’re all set! Our software will now use these credentials to connect to your App Store Connect account.

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Troubleshooting

  • “Invalid Key” Error: Double-check that you uploaded the correct .p8 file and that the Issuer ID and Key ID match it
  • No Download Link?: If the “Download API Key” option is gone, you may have already downloaded it. Check your downloads folder, or generate a new key
  • Still Stuck?: Reach out to our support team at support@tappify.ai with a description of the issue